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Course Access and Technical Support

  • What is UTC and how do I change the UTC settings to my local time?
  • How do I download the presentation files, video summary, and transcripts for each module?
  • How do I contact the Learning Facilitator/ Program Leader?
  • How can I initiate another attempt for quizzes?
  • Which link do I use to login to Canvas?
  • Why am I not able to login through my social media login? (Facebook/Google/LinkedIn)
  • Why am I not receiving password through reset link?
  • Why is my password not working?
  • How can I change my Canvas Password?
  • What are the browser requirements & security settings?
  • How do I confirm that I have completed all activities withing the module?
  • Access to course material before launch day
  • What is the best way to ask questions about my code?
  • Can I access the program content during a holiday break?
  • What devices can I use to access the course?
  • How can I get technical support?
  • How long do I have access to the videos and the course materials?

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