Logo  HELP CENTER
Submit a Request
  1. EMERITUS HELP CENTER
  2. Browse by topic
  3. Course Access and Technical Support

Menu

Articles in this section

  • What is UTC and how do I change the UTC settings to my local time?
  • How do I download the presentation files, video summary, and transcripts for each module?
  • How do I contact the Learning Facilitator/ Program Leader?
  • How can I initiate another attempt for quizzes?
  • Which link do I use to login to Canvas?
  • Why am I not able to login through my social media login? (Facebook/Google/LinkedIn)
  • Why am I not receiving password through reset link?
  • Why is my password not working?
  • How can I change my Canvas Password?
  • What are the browser requirements & security settings?
See more

How can I get technical support?

Our Program Support team is available to help with any technical issues you may encounter. You can reach them by submitting a request using the “Submit a Request” link at the top right of the Help Center page. Once your request is submitted, a member of the team will review it and respond promptly with guidance or next steps.

You are requested to include a clear description of the issue, the error messages (if any), and screenshots showing the page URL where the issue occurred. These details will help us troubleshoot and resolve the problem promptly.

Was this article helpful?
10 out of 22 found this helpful
Have a question? Submit a Request
Return to top

Related articles

  • How do I contact the Learning Facilitator/ Program Leader?
  • How do I download the presentation files, video summary, and transcripts for each module?
  • How long do I have access to the videos and the course materials?
  • What does the "Assignment Extension" function do?
  • What is UTC and how do I change the UTC settings to my local time?

Copyright © EMERITUS HELP CENTER. All rights reserved.